The rise of remote working has ushered in a profound and far-reaching transformation across numerous industries, and IT is no exception. As technology continues to advance at an astonishing pace and work dynamics evolve, the concept of remote work has become well-established as a new norm of life. This paradigm shift has not only revolutionised the way IT teams operate but has also created unprecedented opportunities for outsourced IT companies to assume a pivotal role in supporting UK businesses in this new era of work.

In this article, we’ll explore some of the key transformations that remote working has brought to the IT landscape, and uncover just what that means for IT professionals. We’ll also shine a light on the invaluable contributions that outsourced IT companies can make to help organisations navigate the complexities of remote work to achieve better collaboration, network performance, IT support, and cybersecurity. 

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The growth of cloud computing

Firstly, the demand for remote access to corporate resources, including files, applications, databases, and internal systems, from outside the traditional office environment skyrocketed. Millions of employees needed secure and reliable access to company resources from anywhere in the world. 

In turn, this has led to a significant increase in the demand for cloud computing. Offering seamless centralised remote access to applications and data from anywhere in the world via the internet, cloud computing enables employees to work collaboratively and access necessary resources from anywhere, not just the office. In a world lacking face to face interactions, this enhanced collaboration and communication is paramount to the success of a business and ensuring that projects progress smoothly despite physical separation. 

For IT companies in the UK and around the world, the adoption of cloud computing has signified a great deal of change. The cloud provides robust data storage and backup solutions, offering enhanced disaster recovery options. For IT professionals, this mitigates the ever-present threat of data loss or system failures due to human error or laptop failure.  

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Furthermore, cloud computing eliminates many of the expenses commonly associated with managing on-premises infrastructure such as hardware maintenance and software updates. At the same time, it offers flexibility, scalability, and bolstered security. IT professionals must adapt to the new environment of cloud-based management, gaining new skills and knowledge of how best to migrate and manage data held within the cloud.  

Outsourced IT companies present a perfect solution to respond to changing business demands. Flexible and agile, outsourced companies provide the skills you need instantly, helping businesses to respond to evolving requirements much faster than the time it takes to recruit and train an in-house team. As cloud computing specialists, Proxar IT Consulting has a wealth of experience in helping organisations with a remote working employee population harness the power of the cloud. 

The shift to remote IT Support 

A third challenge facing modern IT professionals is that the traditional model of on-site IT support has now shifted to remote IT support. With employees working from different locations, IT departments must now address technical issues, software installations, and system updates remotely. This change has necessitated the adoption of new tools and processes to effectively diagnose and resolve IT problems without the physical presence of IT professionals.

IT professionals now leverage remote access tools and troubleshooting techniques to resolve technical issues without physical presence. Whereas previously, employees could only receive in-person technical support at their office, now, IT professionals can request access to take full control of and resolve issues within computers anywhere in the world. This approach minimises downtime by providing timely assistance to remote workers, regardless of their physical location. 

Outsourced IT companies can play a pivotal role in supporting businesses with the challenges of remote IT support. Offering extensive expertise and experience in remote IT support services, outsourced services are more scalable and flexible than in-house IT teams with heavy workloads who must be upskilled to be equipped with the necessary knowledge. Outsourced specialists like Proxar IT Consulting are efficient, cost-effective, and highly responsive to the needs of a remote workforce, working round-the-clock to deliver high quality technical support. 

Here at London based Proxar IT Consulting , we proactively monitor IT  infrastructure and remote devices through remote monitoring and management systems. This allows us to identify and address potential issues before they escalate, ensuring the smooth functioning of remote systems. These tools also enable remote deployment of software updates, security patches, and system configurations, simplifying IT management in a distributed work environment.

Scalability and Bandwidth Management

In addition, remote working has placed significant additional demands on network bandwidth and infrastructure. With the widespread adoption of remote working in a post Covid-19 world, the volume of network traffic has surged as employees access corporate resources and collaborate remotely. Bandwidth, which refers to the maximum data transfer rate of a network, has become a critical factor in ensuring seamless connectivity and productivity for remote workers. The increased reliance on video conferencing, cloud-based applications, file sharing, and other bandwidth-intensive activities has similarly put a strain on network capacity.

As the demand for network bandwidth continues to grow exponentially, IT teams must assess and optimise network infrastructure to ensure sufficient bandwidth is available to support remote work operations. Network capacity planning becomes crucial to prevent bottlenecks and maintain high-quality connectivity for remote workers. Many in-house IT specialists lack the experience needed to maintain high levels of network performance in the face of such challenges. 

Just as the shift to remote working spelled new challenges for network bandwidth, so too has it challenged IT teams in terms of network infrastructure. The traditional network architecture, designed primarily for in-office operations, may no longer be adequately equipped to handle the demands of a distributed workforce. Remote employees often connect to the corporate network using various devices and through different network connections, including home Wi-Fi or public networks, introducing complexities and potential vulnerabilities in network security and performance. As a result, IT teams must work harder than ever to ensure their network infrastructure is up to the task of protecting the business while delivering the best results possible.

The demands on network bandwidth and infrastructure place significant responsibilities on IT teams. They are tasked with ensuring uninterrupted network connectivity, optimising bandwidth allocation, monitoring network performance, and addressing security concerns. IT teams must possess a deep understanding of network protocols, capacity planning, network security, and troubleshooting techniques to effectively manage remote network infrastructure.

With our specialised experts in network design, optimisation, and security, Proxar IT Consulting supports businesses to meet the demands that remote working places on their network bandwidth and infrastructure. We offer comprehensive network consulting that alleviates the burden on in-house IT teams and ensures your business has a robust and reliable network infrastructure at all times.  

Overcoming the cybersecurity concerns 

As a result of the dispersed workforce challenging network infrastructure and increased adoption of cloud computing, maintaining robust cybersecurity measures has become a top priority for IT departments throughout the UK. The advent of remote working has brought about increased vulnerability to cyber threats. Remote employees often connect to corporate networks using personal devices or unsecured Wi-Fi networks, creating potential entry points for malicious actors. Furthermore, phishing attacks, malware, ransomware, and unauthorised access attempts have become more prevalent in the remote work environment. What’s more, as employees access corporate resources from various locations and devices, remote work has expanded the attack surface. This has led to a greater need for robust access controls, authentication mechanisms, and encryption protocols to protect data in transit and at rest

This has transformed the way IT professionals ensure the security of endpoints, protect sensitive data, and safeguard network connections. Cybersecurity measures that previously seemed like ‘nice-to-haves’ have now become paramount: IT departments must consider implementing multi-factor authentication, secure VPN connections, and encryption technologies to mitigate the risk of unauthorised access and data breaches. Almost overnight, IT professionals have had to become well-versed in VPN protocols, encryption methods, and authentication mechanisms to protect sensitive information against a new environment of cybersecurity threats. 

Proxar IT Consulting offers extensive expertise in cybersecurity, keeping abreast of the latest threats and security technologies, to support businesses through the challenges of remote working. We conduct comprehensive cybersecurity audits to identify and address vulnerabilities, as well as providing ongoing cybersecurity support around the clock – including specialised cloud computing security, tailored to the needs of a modern workforce. 

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It’s no secret that work-from-home arrangements have revolutionised the business world. Their hidden effects on the IT sphere may be less obvious, but are no less impactful: from infrastructure and network management to cybersecurity and collaboration tools, the world of IT has undergone significant changes. 

To embrace these changes and leverage the opportunities presented by remote work, your UK business needs the right IT Consulting company at its side. If you’re looking to thrive in the evolving digital landscape, turn to Proxar IT Consulting as your partners. You can relax in the knowledge that our experienced team of professionals are taking care of your remote employees and safeguarding your security – allowing your business to grow as it should. 

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