Outsourced IT Support

Here at Proxar IT Consulting, we have our very own Outsourced IT Support service. You can find many benefits with IT outsourcing. It can increase the productivity of your business and reduce the risk of network failure. It also helps you to stay compliant with certificates and legislation, and improves overall business security.

The Benefits of Outsourced IT Support

At Proxar IT Consulting, we’re skilled and passionate experts in our field and we can cover all of your IT outsourcing needs. Hence, we offer the following services to our clients.

Engineers Acting on Behalf of your Company

Maybe you need someone to represent your business at meetings with 3rd party companies. This representative can deal with IT-related questions, take notes or even provide consultancy services. At Proxar IT Consulting, we can provide this service. Our experienced Cloud Consulting team is just a phone call away. 

Outsourcing End User Support

If you’re looking to outsource your IT, but you’re not sure how it would work out then Proxar IT Consulting has the Engineers for you. Maybe you have lots of users working from a temporary location. Or you’re struggling to find the right IT person to join your team. We can provide part-time or temporary, onsite or internal support and assistance.

Remote Hands

If your business has staff, offices, cloud solutions or data centres in multiple locations then you can benefit from our Remote Hands Outsourcing and subcontracting. At Proxar IT Consulting, we understand that one of the biggest issues in IT is struggling to keep up with business growth. This could be due to time constraints or limited resources and budgets for example. Therefore, we focus on keeping your IT systems running so that you can focus on the core business functionality. 

Our Remote Hands service is perfect for the following:

Connecting Equipment:  This includes PCs, laptops, monitors, keyboards, mice, printers, scanners, franking machines, and UPS

Diagnosing Physical Issues: Such as the network connectivity between ports or equipment which won’t turn on.

Replacing Components: Like the server or workstation memory.

Networking Hardware for Remote Hands: Including firewalls, switches, routers, load balancers, wireless access points, NAS and SANs.

Comms Room Remote Hands: This could bepatching cables or mounting equipment within a rack.

Fully Managed Outsourced IT Support Services

We can offer you everything you need when it comes to fully managed Outsourced IT Support services. For comprehensive IT support then maybe you’d like a fully manned IT Support helpdesk? This would assist and support you with requests and questions and network problems and fixes. As well as this we can provide proactive monitoring for all of your network devices. We offer a wide range of support with fixed priced fees, without any hidden support costs. You can choose between our silver, gold and platinum support packages as per your business requirements. For more information about or tiers then please see our Managed IT Services