Perhaps you want to maximise the productivity of your team? Or maybe you want to reduce downtime? Either way, you need to make sure that your IT hardware and software works all the time without any problems. And to do this, 24/7 IT Support Services might be the best option for your business.
With our 24/7 It support, no matter what time of day or night, if there’s a problem or something doesn’t work, we’ll fix it promptly. And your system will be ready to use again in no time. We’ll combine it with our own monitoring platform, which is checked regularly. So we can proactively find and fix issues before they become a serious problem.
To reduce the time it takes to fix an issue, we use software that gives us remote control over your PC. Thus, you don’t have to wait for us to come to your office. Instead, we can fix things remotely. The majority of IT problems can be resolved this way, which will overall reduce your downtime.
Our team has extensive experience when it comes to resolving technical problems. So even if you have a trivial or major issue, we’ll fix it so you can carry on working.
Our 24/7 IT Support can provide your business with a comprehensive suite of services to meet your exact needs. Whether you need occasional assistance, ongoing support, or your existing IT team needs help, we have you covered.
Below, you’ll find a selection of our comprehensive support packages that will cover your needs if you are a small or medium company:
This is a full package of our services. It includes monthly network maintenance and a predefined response time. This means that you can schedule work to be done out of hours to prevent issues. The Platinum package covers all the activities and actions to make sure your system is up to date and running perfectly. So if you want a well monitored and maintained IT infrastructure with reduced downtime, this is the best solution for you.
With our Network Operation Centre support, we can monitor, manage, supervise and maintain your network infrastructure. And we’ll make sure it’s up and running 24 hours a day, 7 days a week. And with the help of our Network Operation Centre, we can identify and resolve any problems before you know about them;
Our Data Centre IT Support Services allows you to utilise data centre resources. With our support, you can improve the efficiency of your data centre. And additionally, we can protect your data and manage your security. So overall, this support will allow your business to grow. And it will provide continuity within your company;
If you don’t want to be on a contract and you prefer to be charged per hour, our ad-hoc 24/7 IT Support can quote you a price for a specific task. This option is good for small businesses that don’t require regular, preventative network maintenance.
Our 24/7 IT Support services give you unlimited access to telephone and remote support. In addition to onsite visits and regular preventative network maintenance and monitoring. We can advise you on how to improve your infrastructure and maintain a high level of security. We can also recommend what hardware or software to use.
At Proxar, we’re up to date with the latest IT knowledge. We follow and research new technologies so we can design the perfect solutions to meet your business needs. Not just your current needs, but your future ones too. You can enjoy all of our support features for a fixed monthly price. So for more information please contact us today.