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If your company is on a tight budget, but requires a high standard of basic IT support, then you may wish to consider our Basic IT support package. Incorporating many of the basic elements of IT support with some features that you might have previously only associated with more premium products, this package offers much of what you need in order to keep your systems operational and secure. It may be the case, however, that you require faster response times and more extensive on-site engineer visits, which may make our Gold or Platinum IT support packages more cost-effective for your requirements.

Contract benefits of the Basic IT support package include proactive monitoring on a 24 hours a day, 7 days a week basis for all servers, network devices and services, as well as quarterly server and desktop housekeeping and a four hour response time. Customers of our Basic package also have the option of on-site engineer visits of up to one day a week, in addition to many of the features that can also be found on our more high-specification IT support packages, including unlimited email, telephone and remote, business hours support, documentation of IT infrastructure and network support that includes both wired and wireless networks.

All in all, the Basic IT support package allows for the rapid, cost-effective fixing of most IT support problems, which makes it a sound choice for small to medium sized firms that would prefer to spend more time focussing on their core businesses.

Basic IT Support Package Sevenoaks, London and Kent - Proxar IT Support.