Network Operation Centre 24/7

As a business, for maximum uptime, you want your IT equipment and technology to work consistently. Therefore it’s vital to have the right network operation centre 24/7 for your company.

In a world of rapidly changing networks, you’ll appreciate the design with the latest developments in mind. And one that provides you with a high standard of 24/7 IT support. So that many problems are identified and resolved before you even know about them.

Our Network Operation Centre 24/7

Here at Proxar IT Support, since 2011, we’ve had our own network operation centre at your service. And our highly qualified consultants specialise in the new type of network operation centre. So this is perfect for firms who have mission critical services and applications that need to run 24 hours a day, 7 days a week.

Support from our network operation centre follows the ITIL v3 rules. And with regard to security aspects, it follows PCI DSS guidelines. So you can be sure that your network infrastructure really does stay up and running, 24/7.

24/7 Services

Our network operation centre 24/7 can monitor, manage, supervise and maintain your network infrastructure. This is certainly a more cost-effective, efficient and reliable solution for many companies with single or multi-site data centre presence.

We specialise in various networks and operating systems. Particularly Cisco hardware and Red Hat/CentOS Linux operating systems. And we’ll set up an individual group for each of our clients on our monitoring platform. This platform will enhance our ability to monitor the performance, security and availability of various services and devices.

Network Operation Centre Benefits

The full range of our network operation centre benefits includes full or partial network management or maintenance. As well as on-site and/or remote support. In addition to network security support, network and systems upgrades and updates management.

We also provide 24/7 monitoring, performance/capacity graphs and monthly reporting. Our 24/7 IT support services also include incident management, change control management and regular information security audits.

You’ll also benefit from high quality 24/7 IT support services. As well as a high level of security and a prompt response time, varying from 5 minutes to the next business day. You can also receive platform notifications by text message, courtesy of a Nagios and Cacti based custom monitoring solution. And these can be adjusted to meet your reporting, monitoring and alerting needs. 

Summary

Our network operation centre 24/7 offers more flexibility in an era that demands less rigid and predictable business practices and approaches to IT support. Your team will retain access to all devices. And they’ll even have the option to have a new network designed based on some of your current equipment. So for more information please contact us today.