24/7 IT Support Services

If you want to maximise productivity of your team and reduce downtime through ensuring that your IT hardware and software works all the time without any problems 24/7 IT Support is the best option for your business. No matter what time there is a problem or something doesn’t work, Proxar IT Support will fix it as soon as possible and it will be quickly ready for use. Combining it with our own monitoring platform, which is checked regularly we can proactively find and fix issues before they become a serious problems.

To reduce the time of fixing an issue we use software which gives us remote control over your PC. Thanks to it you don’t have to wait for us to come to your office. Instead we can fix things remotely straight away. The majority of IT problems can be resolved this way, which reduces downtime. We have extensive experience in resolving technical problems. No matter if it’s a trivial or major issue, we will make sure it’s fixed and you can carry on working. The areas that we cover: London, Sevenoaks, Edenbridge, Tonbridge and Kent.

24/7 IT Support provides your business with a comprehensive suite of services to meet your needs. It doesn’t matter if you only need a little help occasionally, require a lot of attention all the time, or your existing IT team needs help in some areas. The following selections of our comprehensive support should cover your needs no matter if you are a small or medium company:

  • 24/7 Platinum IT Support – it’s a full package of our services. It includes monthly network maintenance, predefined response time, work that can be scheduled out of hours and prevention of issues. In general they are all the activities and actions to make sure your system is up to date, running perfectly, so if you want to have IT infrastructure that is being looked after with reduced downtime, this is the best solution;
  • 24/7 Network Operation Centre – through monitoring, management, supervising and maintenance of your network infrastructure we make sure it’s up and running 24/7. Network Operation Centre can help us to identify the problem before you know about it and resolve it quickly;
  • Data Centre Support Services – here at Proxar IT Support we can help you to utilise data centre resources, improve efficiency, protect your data and manage security. This will support your business to grow and will provide business continuity;
  • Ad-Hoc 24/7 IT Support – if you don’t want to be on a contract and prefer to be charged per hour. Our Ad-hoc 24/7 IT Support can give an idea of a total price for performing a task. This option is good for small businesses, which might use our services occasionally, but don’t require regular, preventative network maintenance.

24/7 IT Support gives you unlimited access to telephone and remote support, onsite visits, regular preventative network maintenances and monitoring. We can advise you how to improve your infrastructure, how to maintain high level of security or what hardware or software is the best to use. We keep our IT knowledge up to date, follow and research new technologies, which help to design solutions to meet your business needs not only for now, but for the future. All those features are included for fixed monthly price.

For more information please contact us

24/7 IT Support in London, Sevenoaks and Kent – Proxar IT Support.