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ITIL Capacity Planning

 To ensure that your IT network continues to deliver good performance and availability, you’ll need to make sure that there are no capacity issues – and that if there are, that they are resolved before they have any adverse effect. To be able to do that, though, you’ll need to regularly monitor and analyse capacity and utilisation data… which is where our relevant network tools here at Proxar IT Consulting can be so useful. We can implement ITIL capacity planning software for your IT network, which can be managed either by ourselves or by your own technical team.

Management Services

When you first get in touch with us about our ITIL capacity management services, we will, if appropriate, audit your existing capacity and utilisation monitoring solution, in addition to gathering business requirements such as business growth expectations and related network traffic growth expectations. From this information, Proxar IT Consulting will provide a proposal for the implementation of an ITIL capacity planning tool.

We can provide you with design and implementation recommendations to ensure that your network can avoid any capacity issues. Our consultancy services can implement a selection of ITIL capacity management tools, such as Nagios and Cacti, which we can either train your own technical team to use or provide within our own Network Management service. Our Cacti or Nagios service allows you to monitor changes in your capacity at various times of the day, as well as over a longer period of time, so that you can maximise the performance and efficiency of your infrastructure. In addition to the demands that are presently being placed on your IT network, our Cacti or Nagios service allows you to determine how the use of your network is likely to evolve over time, so that you can work towards easier and less reactive network management.

Once the ITIL capacity planning tools are in place, our consultancy services will be able to provide an initial network capacity planning report that highlights any current capacity or utilisation issues that are in need of immediate attention. We will also use your growth expectations to identify any potential future issues that you will need to resolve in the short to medium term.

Urgent ITIL Needs

Of course, it may be the case that you come to us with much more urgent needs, with an IT network that has already been significantly adversely affected in its performance and/or availability. If this is the situation that your firm is presently in, then our network management engineers will be able to provide an emergency review of your network infrastructure, identify the key issues and, once agreed with you, implement configuration changes to resolve them. If mere configuration changes are not sufficient to resolve the capacity issue, then we also specialise in IT Network Design services that can provide a suitable upgrade solution.

 

Network Management services, Nagios & Cacti Monitoring London, UK and Kent – Proxar IT Consulting.