Monitoring Services

If you can’t measure it, you can’t manage it!

As a business owner with an increasing awareness of the instrumental role of IT and the World Wide Web, you will hardly need to be told about the importance of a robust IT service that provides maximum uptime. In order to achieve such a service, however, you’ll need it to be supported by a reliable monitoring solution that can provide you with the most appropriate measurements and alerts. It is for this reason that, here at Proxar IT Consulting, we can provide you with either a standard or bespoke monitoring solution, including anomaly detection, reaction and escalation services and 24/7 response. With the right monitoring managed service for your business, you can quickly detect security breaches and avoid downtime, and you can even be assisted in planning and budgeting for IT upgrades.

Enquire about our standard monitoring solution…

Invest in our standard monitoring solution, and we will be able to remotely monitor your IT service, as we do for a broad range of services from many locations in the UK.  We are able to constantly probe and test various services, including web, mail and database services. In the event of our alerting thresholds being breached, we can provide an immediate response, and can proceed to follow escalation procedures if your services are not rapidly restored to normal. Even our standard monitoring managed service is not simply restricted to monitoring, however, as we also aid the process of capacity planning and anomaly detection by gathering, recording and graphing across dozens of possible metrics. As our monitoring solution is fully managed, you don’t have to waste any time concentrating on it that would have been better spent on your core business, as we will simply let you know if any issues arise. We make use of industry standard IT infrastructure monitoring software that makes it possible to spot problems even before they occur, which means that you can be immediately informed when any problems arise.

…or instead invest in a more bespoke monitoring solution

Alternatively, you may have more exacting requirements that our standard monitoring managed service just doesn’t sufficiently meet… and it’s in that situation that you may be more interested in our bespoke monitoring solution, which as the name implies, involves us building and managing a custom monitoring solution for you.  It may be the case that your systems are sufficiently secure and complex as to require on-site monitoring, and if this applies to your firm, then we can deploy a fully managed on-site monitoring appliance to your premises. Or you may require fully redundant monitoring from multiple locations, which is another scenario for which we can provide a monitoring appliance. We can also provide custom script and custom agent development services in order to ensure the rapid and consistent delivery of the precise outcomes that you require from your IT services. We can construct the perfect combination of hardware, software and services for your business so that you can be assured of continually meeting your targets.

Be assisted in your reaction and capacity planning

There is little use in monitoring your IT service, however, if you can’t also respond accordingly… which is why a monitoring solution from us also incorporates 24/7 response. A monitoring managed service from us also gives you the option to escalate to our own resources, your internal IT teams or even directly to your third parties, depending on your exact requirements. In the event that issues remain unresolved, we can manage multiple levels of escalation. Our monitoring managed service is not, however, simply about observation and subsequent reaction, as we also collect metrics over a protracted period of time in order to graph trends and aid the capacity planning process. This means that you can better plan the capacity that you will require over the long term, which allows your business to thrive without being hampered by unpredictable load related problems. It means that you can make better use of your company’s limited resources and scale your infrastructure to accommodate an increasing level of demand, adapting to the changing ways in which your site will be used over time. Our monitoring solution is therefore ideal whether you want to be able to handle sudden spikes of demand, predict explosive growth or design architectures to which you can easily add capacity.

 

Standard Monitoring Solution and Custom Agent Development - London, UK - Proxar IT Consulting.